Call us!(ID:280090)+1-855-211-0932

Siberup

HomeCustomer Support

Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each page. A popup will appear. It comprises in-depth info about all the operations that you can perform on that particular page. Each popup appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide range of instructional videos describing how to use our Control Panel. They're meant for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can quickly get to know our Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you need, have a peek at our extensive Frequently Asked Questions section, which includes questions asked by actual individuals and provides practical solutions. We frequently "revamp" our FAQ section with new questions & answers so as to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, we have a fantastic team of customer support engineers available 24/7 and eager to help you with any issue. Each trouble ticket you send will be answered within one hour (the average response time is only 20 mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 280090

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com